Careers at Flexi Care & Support...
Support Worker

Reference No: FC-SW-01
Location: Barnsley

Main Purpose of the role:

To provide the highest standard of person centred support and care to the people who use our service, maintaining dignity and respect, enabling them to lead as independent lives as possible and realise their potential whilst ensuring own actions and behaviour comply with Company policy and local procedures, statutory regulations and quality standards.

Key Accountabilities

Quality

• Ensure that the people who use our service have any personal needs or requirements met; including personal care, participation in activities and support with daily living tasks.
• To support people who use our service in achieving their outcomes in the way that they choose.
• Complete daily administration including updating charts and completing accurate daily records.
• Maintains professional relationships whilst developing a good rapport with the people who use our service, their family, colleagues, visitors and other stakeholders.
• Through own professional behaviour, including adhering to policies and procedures, contributes to the maintenance of safety, security and confidentiality standards.
• Supporting the individual to plan goals and personal outcomes and ensure that these are comprehensively documented and reviewed.

Innovation

• The role holder should have a flexible and innovative approach to their work and be able to facilitate and support service users in decision making, promoting choice and involvement at all times.

Value

• The role holder should present the service in a positive light and should be proactive in making suggestions for how to improve the service.

Knowledge & Skills

• NVQ2 in Health & Social Care or related area or equivalent or higher recognised qualification. or GCSE in English and Maths. N.B. It is not anticipated that all new recruits to the role will have NVQ2 qualification but will commence the attainment process within six months of joining and will have a specific time period in which to qualify.

Experience

• Experience of working in a related environment is desirable.
• Autonomy & Impact
• Unusual, complex or difficult situations are addressed and reported, referring to a senior colleague as appropriate.

Responsibility

• Provides advice and guidance to less experienced staff undertaking similar duties’.
• Budgets & equipment
• Responsible for the correct handling of service user finances and administration of medication in accordance with policy and procedure where applicable and as required.
• Collective responsibility for the care and security of equipment and consumables’ in the persons’ home.

Information

• Responsibility for the accuracy, security and confidentiality of service user records.
• Communication & Interaction
• Communication and personal interaction is a key feature of this role and may include the provision of support to people who use challenging behaviour as a way to communicate their needs and frustrations or who use alternative communication methods such as pictures and signing systems.
• This role also requires participation in and promotion of a team approach at all times, with positive and constructive working relationships for the benefit of the service user.

Working environment

• The problems faced by many service users may present challenging situations, which may increase the physical, sensory and emotional demands of the role.

Special Features

• The role holder will be expected to undergo certified training and refresher courses in a range of areas’ including Adult Protection, Positive Behaviour Management, first aid, fire prevention and Health & Safety at Work and other specialist training related to the nature of the service.

How to Apply: -

To apply for this position, please download our Application Form (PDF Document), fill it in, then submit along with your details using the form below.

NOTE: We strongly recommend using Adobe Acrobat Reader to view and fill out the form digitally. Please download it for your device here.

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